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The official answer is 165,000 cycles per year is too much.  That’s true and facetious at the same time, but just when we thought we’ve seen most of the reasons for short cycling, we now have one more to add to the list.  In this article you’ll see how a temperature control short cut done to make up for the lack of a defrost cycle clock led to a setup that caused this Heatcraft HyperCore walk-in condenser unit to cycle about 9,900 times more per month than it should have.

Key Concepts:
- Short cycling can be caused by a number of problems, control design being one of them.
– Fixing detrimental operational behaviors can add years of life to a machine and save maintenance problems in the meantime.

At this point it would be very hard for us or the customer to know when this bad control setup happened since no monitoring had been done with the condenser unit and the walk-in cooler itself had not lost control of the temperature.  It’s quite likely they may have inherited this condenser and evaporator unit set up when they leased the space.  But let’s back up.

When we started monitoring this unit back in August we knew right away that it was short cycling.  This is the first full day of monitoring and it was cycling over 400 per day.

Heatcraft HyperCore short cycling caused by control workaround

Heatcraft HyperCore short cycling caused by control workaround

Notice how dark the chart gets.  When you see more dark than light area in the chart you not only have a lot of run time, you also have a lot of cycles as the graph is showing.  It’s quite easy to visualize this fault without the benefit of Virtjoule’s automated alerts on cycle maximums.

This is the chart of a different Heatcraft HyperCore that we’re monitoring and it’s prototypical of what we see with most walk-in condenser units.  It’s quickly apparent that this unit is not cycling as many times as the one above.

Virtjoule chart of a normally operating Heatcraft HyperCore

Virtjoule chart of a normally operating Heatcraft HyperCore

Is it time to make the call?

When do you know it’s time to call someone to repair the machine?  They had not lost control of the temperature in the cooler.  In this case it really is a business decision since there is no imminent crisis.  But consider this, a newly installed compressor for a Heatcraft Hypercore has cost this customer $2,200 on a different unit.  They do have a serious financial incentive to avoid a $2,200 replacement and whatever interruption it causes to their business or distraction it creates for their store managers.

I consulted with a local commercial HVAC and refrigeration company in Boulder County, Timberline Mechanical.  Timberline does commercial HVAC and refrigeration for some of the larger food manufacturers in Boulder County.  Founder and president, John Kuepper, was able to validate that this behavior is detrimental.  One of their rules-of-thumb is that if a machine is cycling more than five times per hour then it’s short cycling.  If it’s cycling six times an hour then it’s probably not worth a trip.

In this case this unit was cycling 18-20 times per hour.  It was turning on for about a minute and shutting down for about two minutes before coming back on again.  Start-to-start cycle times were averaging about three minutes and runtimes during the cycle were averaging about a minute.  Timberline is saying that start-to-start cycle times shouldn’t really go much less than 12 minutes.

With that rule-of-thumb in mind, this condenser unit was cycling four times more than it should have been.

What does it mean to the owner/operator of this unit?  

This unit might continue to operate for quite a while into the future without needing a repair, but when it does it’s going to be a huge bill.  It’s quite possible that if this unit was cycling normally that the customer may never have to replace the compressor while they’re leasing the space.  While under their lease they are contractually responsible for maintenance and anything that happens to those machines.  A 10 year lifetime machine is reduced to just two to three years, easily within the time span of a commercial lease.  If they have inherited this machine with time already on it, the expensive failure could come at any time and would be their problem, not the landlord or the previous operator.

The Problem

Enough with the suspense of what was actually happening.  Timberline Mechanical was called to take a look after the current service had just given the unit a clean bill of health after months of this behavior while Virtjoule was still saying it was short cycling.  What was found was hair raising for any refrigeration technician.  This unit did not have a thermostat or defrost clock installed.  Instead someone had gotten a Johnson Controls bulb thermostat, set the set point to 35 degrees and then embedded it into the evaporator part of the split system in the cooler.  The idea was as soon as it got cooler than 35 degrees it would shut down the evaporator.

I don’t know where to start with this one.  It worked only because the condenser unit was still running well.  It worked only because it was an extremely clumsy and inefficient way of getting what amounted to a nearly continuous defrost cycle.  Of course this worked at the expense of a very expensive compressor.  Timberline had a more colorful opinion of this approach.  Do we even need to speculate that there could be many more installations like this?

But why the short cycle?

Let’s go deeper into why this caused a short cycle.  First and foremost, in a medium temperature cooler you might try to hold temperature in the cooler at 38 degrees.  To achieve 38 degree temperatures, temperatures out of the evaporator would have to be about 20 to 24 degrees.  If this poor man’s defrost cycle thermostat is sitting in the evaporator set at a cutout setpoint of 35 degrees then 20-24 degree cooler air is going to satisfy that set point really fast.  The evaporator will only be on for a little while.

20-24 degree evaporator air is blowing on the embedded thermostat set at 35 degrees.  It is satisfied quickly and the evaporator is cut off.  Let’s say 38-40 degree walk-in air continues to circulate through the evaporator.  At some point the thermostat will notice it’s more than 35 degrees and the evaporator comes back on.  The condenser unit on the roof is still working correctly as is the evaporator itself and cold air is coming out which is why they never lost temperature control.  The store manager is happy because there is no health problem.  But that cold air quickly satisfies the thermostat and everything shuts down again.  It’s a nasty short cycle that has continued, perhaps, for the entire life of this unit.  The people who pay the bills long term should care a lot about this behavior.

What needs to happen here is to install a basic control system of thermostat and defrost cycle clock in the cooler, not a simple thermostat buried in the evaporator.


This unit was built with a good refrigeration system.  Heatcraft HyperCores, in our experience, have been some of the most reliable condenser units we’ve monitored which was part of the reason this setup poked out like a sore thumb.  The design of this system did not include a thermostat in the cooler with a defrost clock in series to manage a proper defrost cycle.  There was a very bad choice made by the installation technician(s) that short cut basic refrigeration control design.

We may never know the real reason this unit was designed without the proper temperature and defrost controls, or for that matter how many more installations there are like this one.  However, with the current setup the customer could have to replace a compressor prematurely only to have to do it again and again, perhaps even blaming Heatcraft products, and never know why they have such a lemon.  The lemon in this case was the control design which affected everything about how the system operated.

Virtjoule was quickly able to pinpoint the short cycling behavior of this unit and fixing it could easily add years to the lifespan of this machine, avoiding large expenses, compared to its previous operation.

Heatcraft HyperCore condenser unit for walk-in refrigerator

Virtjoule monitored Heatcraft HyperCore condenser unit for walk-in refrigerator

[Randy Cox - CEO and co-founder of Virtjoule - He is the software designer and analytics engineering for Virtjoule Sense sensors. He studied Chemical Engineering and Petroleum Refining at the Colorado School of Mines. You may contact Randy at: randy at virtjoule dot com]


Refrigeration is a critical component of any restaurant for a variety of reasons, not the least is the health and safety of its customers.  Keeping a close eye on how that refrigeration is working is key to avoiding health concerns and potentially the loss of all the contents of a walk-in cooler.  In this article you will see how easy it is to notice that a walk-in refrigeration condenser unit is beginning to malfunction.

Key concepts:

  • Most any kind of fault will disrupt the observable common pattern of how the condenser unit operates.
  • Condenser faults may build up over time wasting energy and working equipment harder before a total failure occurs.
  • There can be adequate time to get a faulty unit fixed before it completely fails if the behavior change caused by the fault is detected.
  • Quick visual inspection of Virtjoule charts to compare patterns can easily identify changes in behavior that need to be investigated.

We recently notified a customer of a behavior change that we observed in the walk-in refrigerator for their restaurant.  This is a critical unit for the restaurant as it’s the condensing unit for the only walk-in refrigerator that they have at this site.  As you will see in this article, it’s not hard to figure out that something had radically changed in the operation of this unit despite the fact that the temperature in the cooler hadn’t risen.  It was just a matter of time before this unit would have failed causing a big problem for the restaurant owner and the manager.

The walk-ins for this restaurant chain are made by Harford Duracool.  Their labels don’t last in the sun and so I don’t have the exact model number for this condenser unit.  The photo below is of the actual unit that failed.

Harford Duracool walk-in refrigerator condenser unit

Harford Duracool walk-in refrigerator condenser unit

What I want you to note in the following graphic is just how easy it is to determine that the unit has broken out of it normal pattern.  This could be done visually or by using the Virtjoule cycle counter which would have shown a radical drop in the number of full cycles that occurred.  The green and red highlights are mine.

You can see that just before 10:00 am on October 30, this unit stopped doing full cycles and ran continuously until about 4pm where it shut down for a few minutes and then started back up with an intense series of cycles only shutting down once every 5-6 hrs.  Clearly this is much different than the cycles you see on the left hand side of the chart.  The unit is working much more aggressively and constantly.

Harford Duracool Condenser breaking into failure pattern

Harford Duracool Condenser breaking into failure pattern

The unit wasn’t fixed right away and luckily there was not a catastrophic failure that would have required moving or throwing away the food in the cooler.  You can see this same failure pattern continued for quite some time.

Harford Duracool condenser in failure mode

Harford Duracool condenser in failure mode

Finally, about 9am on November 11th, the unit was shut down.  It was thawed out, condenser cleaned, and then restarted just after 10:30 am.  It ran continuously for a while in order to catch up on its cooling, but then settled back into its normal cycle rhythm about 6pm.  It has been running normally ever since.

Harford Duracool condenser failure fix

Harford Duracool condenser failure fix

In conclusion, you can see that it’s not at all difficult to notice that there was a problem developing and it was also quite easy to see when the problem was resolved.  Virtjoule didn’t diagnose what the problem was, but it gave enough warning time for the unit to be looked at, fixed, and restarted before a catastrophic failure occurred.  There was no other type of monitoring being done on this unit and it would have completely failed leaving the cooler to warm up at an inopportune time (night, food inspector dropping by, etc.).  Compared to that inconvenience, a call to the Harford Duracool dealer and service was all it took to get things working well again.